Who can use the service?
Carers over 18- regardless of ‘cared for persons’ (CFP) age.
No Eligibility criteria for our services- it is a ‘Universal and Targeted’ Service.
Includes Carers whose CFP is in long term care where there is a need.
What problems can the service help with?
- Information & Advice
- Skills training
- Wellbeing Activities
- Peer Support Groups
- Emotional Support
- Holistic Therapies
- Volunteering opportunities
- Listening Ear
- Out of hours services and Helpline
What problems can't the service help with?
Funding for Respite care
What can people expect when they contact the service?
- Friendly, welcoming, knowledgeable team.
- Range of services and support options
- Offer of support to meet their needs or referral to partners for more specialist information and services.
- Referral for full Carers Needs Assessment
Will the person incur any cost when using the service?
Some wellbeing Activities may have a small charge to cover materials.
Holistic therapies are charged at subsidised rate
Where does the person attend?
The North Lincolnshire Carers Centre is in Brigg, however we deliver training and wellbeing activities across the whole of NL.
Peer Support Groups meet in many locations.
We have a Key Worker based at Scunthorpe General Hospital
** We support Carers in North East Lincolnshire with a Carers Centre in Grimsby
When can they attend? (opening hours)
8-5 Tues, Wed, Fri, Sat
8-8 Mon & Thurs
5-8 Tues, Wed, Fri
How do they access the service? E.g drop in, phone?
Telephone, email, drop-in, register via website.
Does the service require a formal referral or can the person self-refer?
Carers can self-refer.
We have referral arrangements with many organisations - this can be by email, phone or post. but consent must be obtained.
Is there a telephone number or website for the service?
(North East Lincolnshire Carers Support Service -01472 242277)