What happens at our Health Matters Events?
Health Matters public and stakeholder engagement events have been held twice-yearly since
Health Matters 4 (August) and Health Matters 5 – Our NHS: Thinking Differently about
Health and Care (March) enabled the public and stakeholders to engage 1-1 with us at themed
‘market stalls’ covering a range of topics. A programme of presentations and discussion/focus groups ran parallel to this.
In 2016/17, we carried out extensive engagement to inform the commissioning of Patient
Transport Services. At Health Matters 4 the new provider of the service was present to speak to
patients providing tangible evidence of the outcomes of previous patient and public involvement
to inform the specification for this service.
At Health Matters 5, key presentations at the event were interactive with the audience asked to
vote using hand-held devices and provide their input to questions posed on the various subjects
being discussed. This provided instant and valuable feedback that informed further discussions.
We also introduced a ‘Patient Experience Sofa Zone’ where people were invited to come and
share their personal experiences of care. To cater for people unable to attend a daytime session
we held a ‘Bite-sized’ Health Matters evening meeting the following week, which was well received.
At the event, people were able to find out more or have their say about:
• The CCG’s priorities for 2016/17 and the Humber Coast and Vale Sustainability and Transformation Partnership (HCV STP)
• Prescribing and medicines optimisation
• Ways to recovery in mental health
• Improving outcome from surgery
• Thinking differently about General Practice
Also partners from across the health, care and wellbeing community joined us to share
information about their service plans including:
• Statutory and non-statutory Advocacy Services (Cloverleaf Advocacy)
• North Lincolnshire Veterans Community Hub
• Public Health – prevention, healthy living and cancer awareness
• Virgin Healthcare – development of Community Dermatology Services
All participants along with Embrace members and contacts on the CCGs Stakeholder list are then
sent a follow-up briefing note in which all facilitators provide an update on progress.