Making Time for Everyone - Easier to Access GP Practice Services

GP services are getting busier and patients tell us that they sometimes find it difficult to get an appointment.

NHS North Lincolnshire CCG is looking for the views and experiences of local people to help us design a new service specification for a contract to operate extended access GP practice services from April 2018. This is not about urgent care, which is served already by the GP Out of Hours Service.

Like most areas of the country, there are difficulties in recruitment and retention of GPs and practice nurses with many clinicians in our area approaching retirement age. Our general population is ageing too and more people are now managing one or more long term health conditions so need to see GPs or nurses more often.

The national NHS has committed to offering general practice services over seven days. However, it would not be affordable to open up all of our GP practices seven days a week.  Doing this would also make things very difficult for practices, as they already have problems recruiting new doctors and nurses as outlined above.

From April 2018 additional funds will be invested to provide more routine appointments for GP services in North Lincolnshire outside normal practice opening times, over seven days. This will be in addition to any extended hours already offered by a patient’s own GP practice.

We want to make sure this additional investment is used wisely to meet patient demand and are asking people how they might use these additional GP extended hours services.

How do I get involved?

To take part in the survey please visit https://tinyurl.com/makingtimesurvey

We have also organised a series of events where you can talk to us face to face. You can see where we will be during July and August by clicking here.

If you would prefer a hard copy version of the survey please call us on 0300 3000 563 or email nlccg.embrace@nhs.net  and we will post it out to you; you can fill it in and return it to us by Freepost (no stamp required). 

Or if you’d rather talk through your answers with someone over the phone, call the above number and we will make arrangements to do that with you.

You can find more by downloading our leaflet.